Refund Policy

Last updated: July 1, 2026

We want you to be fully satisfied with every purchase. This policy explains when and how you can request a refund for products purchased from Orion Digital.

1. 30-Day Guarantee

A full refund is available within 30 days of purchase — no questions asked. This applies to all products in our catalog.

2. How to Request a Refund

Email support@oriondigital.site with your order ID and the email address used at purchase. No justification is required, though feedback is always appreciated.

3. Processing Time

Approved refunds are processed within up to 5 business days. Depending on your payment method and bank, the amount may take additional days to appear on your statement.

4. Fully Consumed Products

Products that have been fully consumed within the first 7 days of purchase may be reviewed on a case-by-case basis before a refund is issued. This helps us protect the integrity of our content while remaining fair to genuine customers.

5. Chargebacks

Before initiating a chargeback with your bank or card issuer, we encourage you to contact our support team first. Most issues are resolved within one business day, and a direct refund is almost always faster than a bank dispute.